Prescriptions
Your prescriptions, filled here
Every prescription is checked for interactions, a pharmacist is here to talk it through, and most insurance plans are accepted. Start with where your prescription is now.
Get a prescription filled
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It is new
A new prescription
Ask your prescriber to send it to Quality Care Pharmacy in Wylie, or bring a written prescription to the counter.
Hours and directions -
It is at another pharmacy
Transfer it
Send the details through the secure form, or call. We contact your current pharmacy for you.
Start a secure transfer -
You already fill it here
Refill it
Request the refill through RxLocal in a browser or the app, or call or text during business hours.
Refill a prescription
Insurance and changes: who does what
A few things involve your plan and your prescriber as well as us. This is how the work is divided.
| Situation | You | Quality Care | Your prescriber |
|---|---|---|---|
| Checking your coverage | Call before you move anything if you are unsure about your plan. | We accept most insurance plans and will check yours. | Nothing, unless the plan asks for more. |
| Prior authorization | No request to file. Ask us if you want to know where it stands. | We send your prescriber what the plan is asking for. | The office submits the request to your plan. |
| A different strength, quantity or medication | Tell us if the price is not what you expected. | We talk the options through and contact your prescriber. | Authorizes any change that requires it. |
Picking up, or having it brought to you
Pick up at the counter during business hours. If you would rather not come in, we deliver free on weekday afternoons to Wylie, Sachse and Murphy, use a courier across much of the metroplex, and ship eligible prescriptions by USPS to Texas addresses only.
Check delivery optionsWhen to call us
- You have a question about how to take a new medication.
- You are worried something interacts with another medication or a supplement.
- The price is not what you expected.
- You are not sure whether a prescription has refills left.
If you think you may be having a medical emergency, call 911 or go to the nearest emergency room.
Questions about a prescription?
Call during business hours and a pharmacist will help.